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Privacy policy

At FunTalk we take the protection of your data seriously. This Privacy Policy explains who processes your personal data, why, for how long and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

Data controller

  • Controller: J&J LANGUAGE EXPERIENCE, S.L. (FunTalk)
  • Tax ID (NIF): B66847559
  • Address: Carrer d’Aragó 119, 08015 Barcelona (Spain)
  • Phone: +34 937 82 38 21
  • Email: [email protected]

What data we process

We process the data you give us through the website forms, by email, by phone or by WhatsApp: name, phone number, email address, who the enquiry is for (for example, the student’s age or school year) and your message. We also process browsing data through cookies, as explained in our Cookie Policy.

If you give us data about a minor (for example, your son or daughter), you confirm that you are their parent or legal guardian. Children under 14 may not give us their data without the consent of their parents or guardians.

Why we use your data and on what legal basis

  • To answer your enquiries and requests for information (for example, about courses, prices, camps or the trial session). Legal basis: your consent when you send the form, and taking steps at your request before entering into a contract.
  • To manage enrolment and our relationship with students and their families, if you sign up for any of our courses or activities. Legal basis: performance of the contract and compliance with legal obligations (for example, tax and accounting).
  • To send you information about our courses, camps and activities, only if you have agreed to it. Legal basis: your consent, which you can withdraw at any time.
  • To analyse how the website is used and measure our campaigns, through analytics and advertising cookies, only if you accept them. Legal basis: your consent.

How long we keep your data

Enquiry data is kept for as long as needed to answer it and, at most, for one year after the last contact if you do not enrol. Student and family data is kept for the duration of the relationship and then for the periods required by law. Data processed on the basis of your consent is kept until you withdraw it.

Who we share your data with

We do not sell or transfer your data to third parties, unless required by law. To provide our services we work with providers who may access your data as data processors, under contract and with appropriate safeguards:

  • Web hosting and website security providers (including Cloudflare).
  • Google (Google Workspace email and Google Analytics).
  • Meta Platforms (Meta pixel, only if you accept advertising cookies).
  • Technical providers responsible for developing and maintaining the website.

Some of these providers (Google, Meta and Cloudflare) may process data outside the European Economic Area, in the United States. These transfers are covered by the EU-US Data Privacy Framework or by standard contractual clauses approved by the European Commission.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by emailing [email protected] or by post to the address above. Please say which right you wish to exercise and provide proof of identity.

If you believe we have not processed your data correctly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security

We apply appropriate technical and organisational measures to protect your data against loss, unauthorised access or alteration.

Changes to this policy

We may update this Privacy Policy to reflect legal changes or changes to our services. The current version is always the one published on this page.

Last updated: October 2026.